This document explains how to fix Microsoft Windows error 8024601C or 8024601C if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updates were not installed. Failed: 87 updates
Error(s) found: Code 8024601C Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 8024601C Windows Update Overview
Avg. Time to Resolve Issue   50 mins
Difficulty Very Hard
Log Name: MicrosofWindowsUpdateError7062.log
Source: Device-manager
Event ID: 8534
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Critical Error
User: System
Description:
  • Faulting Application Name: Window Update Manager , version: 9.2.4693.43566, time stamp: 0×76283095
  • Faulting module name: Windows  error.dll, version: 7.2.5221.71851
  • Exception code: 0xe02e154a
  • Fault offset: 0xa06d137e
  • Faulting process ID: 0×601
  • Faulting application start time: 0x800a8c10111904
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: e9a87g42-2723-52f4-3794-7525bbg1a959
Also Known as
  • WindowsUpdate_8024601c
  • 8024601C
  • WindowsUpdate_8024601Ce
  • 8024601Ce
  • 0x8024601C
  • fehler code 8024601C, foutcode 8024601C, fejlkode 8024601C, code d’erreur 8024601C, codice di errore 8024601C, feil kode 8024601C, cod de eroare 8024601C, código de error 8024601C

Cause of 8024601C Windows Update Error Code

  • Port Blocked
  • Temp store location contains active malware

How to Resolve Windows Error 8024601C

Step 1: Temporarily Disable Windows Firewall Setting

1. Press Win Key + R. Run Dialogue Box will open up.
2. Enter Firewall.cpl and Press OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

Step 2: Check if your network is behind Proxy
1. Hold Win Key + R. Run Dialogue Box will open up.
2. Enter CMD and Click OK.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

In most cases Microsoft Windows update error 8024601C should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 07/01/2016
Solution ID: 758916

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    April 13th, 2016

    Posted In: Microsoft Windows

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