This document explains how to fix Microsoft Windows error 8DDD0018 or 0x8DDD0018 if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updates were not installed. Failed: 68 updates
Error(s) found: Code 8DDD0018 Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error 8DDD0018 Windows Update Overview
Avg. Time to Resolve Issue   30 mins
Difficulty Hard
Log Name: MicrosofWindowsUpdateError7981.log
Source: Device-manager
Event ID: 9349
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Warning
User: System
  • Faulting Application Name: Window Update Manager , version: 4.4.0099.57941, time stamp: 0×61679261
  • Faulting module name: Windows  update.dll, version: 9.9.6483.22509
  • Exception code: 0xc06e809a
  • Fault offset: 0xa06f532e
  • Faulting process ID: 0×684
  • Faulting application start time: 0x800c0f71087703
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: f6a65e81-3769-72f4-1249-1568fcg7g518
Also Known as
  • WindowsUpdate_8ddd0018
  • 8DDD0018
  • WindowsUpdate_8DDD0018e
  • 8DDD0018e
  • 0x8DDD0018
  • fehler code 8DDD0018, foutcode 8DDD0018, fejlkode 8DDD0018, code d’erreur 8DDD0018, codice di errore 8DDD0018, feil kode 8DDD0018, cod de eroare 8DDD0018, código de error 8DDD0018

Cause of 8DDD0018 Windows Update Error Code

  • Slow ISP Connection
  • System Level Conflict

How to fix Windows Error Code 8DDD0018

Step 1: Check if your network is behind Proxy

1. In Start Searchbox type CMD
2. Click on CMD.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp import proxy source=ie 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

Step 2: Disable Windows Firewall Temporarily

1. In Start Search box type Firewall.cpl
Open Windows Firewall2. Click on Windows Firewall.
3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

In most cases Microsoft Windows update error code 8DDD0018 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 25/02/2016
Solution ID: 338961

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    April 13th, 2016

    Posted In: Microsoft Windows

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